Ordering from Europe - from 1st Jan 2021 if you place an order to be sent to a European country, customs clearance is now included in our appointed carrier shipping rates. However please note that duties and fee payments are likely to be requested by authorities upon arrival in the destination country. Please note that we do not cover these and they are your / the customer's responsibility - Delivered Duty Unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the recipient to pay any local import costs, such as VAT, duties, and clearing fees. These charges are applied by the receiving country on imports from the UK. Therefore please consider this very carefully before placing an order for delivery to mainland Europe.